iPhone & iPad Repairs Somerset

Terms of Use & Privacy Policy

 

Prices - All prices are set and are charged in UK pounds when the work is completed.

 

Warranty - All replacement parts fitted are cover by our 12 month warranty, a full inspection will be done before any replacements are made, the warranty doesn't cover broken glass, Lcd Damage, accidental damage or wear and tear.

Any devices that have a bent housing, frame or corners, sometimes the glass can lift out the plastic bezel thats seated in to the phone when a replacement screen is fitted, if this does ever happen we will do our best to help you with this

 

Devices that have dents or bent corners may need to be filed down for correct positioning of the screen, but we will always advise of this before we carry any work out.

 

Devices that have a seperate Front glass & LCD, sometimes when the screens are smashed, the lcd once refitted, can have slight brusing in certain parts, this normally happens in the corners where the screen was smashed.

 

Touch ID - iPhone 5S/5SE, iPhone 6/6S, iPhone 6/6S Plus, iPhone 7/7 Plus, iPad Mini 3, iPad Mini 4, iPad Air 2, iPad Pro - Your touch ID Fingerprint sensor is paired with the motherboard inside, we move you current home button over to the new screen but any replacement of the fingerprint sensor will stop the touch ID working.

Water Proofing - any device that is waterproof for eg iPhone 6S & 7's won't be waterproof after a repair.

 

Data - It is recommended that you back up your device before any repair, we can not be held responsible for any loss of data during a repair.

 

Privacy - We do not store or share any of your personal information ourselves or with any 3rd parties.

 

Email addresses & Mobile numbers are stored via our website so you will receive special offers from us, if you wish to opt out of this please unsubscribe via the link at the bottom of offer list.

 

If any unrepairable phones or tablets are not collected within 6 months after being promted for collection they will be disposed of accordingly.

 

No fix, no fee policy on all repairs, if we can't fix it you don't pay, excluding travel costs which will always be charged per mile from a TA6 postcode.

 

If any extra repairs, software fixes or services are carried out on items we haven't come to repair while on site these will be charged for.

 

Water Damage is a treatment not a repair, if a phone or tablet does stop working on inspection we will not be held liable for it as the water can move around as parts are removed for inspection, also if you do decide to go ahead with any replacement parts to water damaged phones or tablets, they can be fully working at the time of repair but start playing up weeks or months after if water has got to certain parts of the motherboards we can not treat, we can not offer refunds for this, as we do not offer any warranty on water damage work, we will try our best to help though.

 

We reserve the right to refuse a price match offer

Privacy Policy

iPhone & iPad Repairs Somerset will operate under the GDPR to protect the rights and freedoms of individuals and to ensure that personal data is not processed without their knowledge and, wherever possible, that it is processed with their consent.

 

Our policy applies to the processing of personal data.

 

Under the General Data Protection Regulation, you have the right to access or obtain copies of the personal information held about you by us. Should you wish to exercise this right, please make a written request to

 

Scott Ashurst iphonerepairssomerset@hotmail.com

 

A response to your request will be provided to you within 30 days of us receiving a valid request. 

 

iPhone Repairs Somerset is the Data Controller for any personal data you provide to us. 

 

 

  • Identity Data includes [first name, last name, and title,].

  • Contact Data includes [billing address, delivery address, email address and telephone numbers].

  • Financial Data includes [bank account and payment card details].

  • Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].

  • Technical Data includes [internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website].

  • Profile Data includes purchases or orders made by you, your interests, preferences, feedback and survey responses].

  • Usage Data includes [information about how you use our website, products and services].

  • Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].

     

     

    Cookies

     

    You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

     

    Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your Web browser when you visit one of our websites to enable our systems to recognise your browser and track when you return to our websites. All websites that you visit will use cookies.

     

     

    Marketing

     

    We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Please see Opting out below.

     

    Promotional offers from us

     

    We may use your Identity, Contact, Technical and Usage to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

     

    You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.

     

    Opting out

     

    You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by   contacting us  at any time.

     

    Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, warranty registration, product/service experience or other transactions.

Thank you.

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